Returns & Exchanges

At The Frenchie Co., we stand by the quality of our innovative designs and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We aim to ensure your complete satisfaction with every premium accessory you purchase.

Return Process

• 1.
  Initiate the Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original box, ensuring all tags and protective materials are included to maintain the product's integrity.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.